Counselling FAQs in Coquitlam & Online Across BC
Have questions about starting counselling? Find answers about appointments, fees, insurance, confidentiality and what to expect at Conscious Mind Counselling & Consulting. Our Registered Clinical Counsellors offer in-person counselling in Coquitlam for clients from Port Coquitlam, Port Moody and surrounding communities, alongside virtual counselling throughout British Columbia.
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In British Columbia, the main difference between Registered Clinical Counsellors (RCC) and Registered Psychologists (RPsych) is the highest university degree achieved, and the scope of practice of each profession. Both designations require a minimum of a Master’s degree, and both designations are bound to a strict code of ethics through their respective regulatory bodies.
RPsychs in BC have obtained a doctorate (PhD or PsyD) in psychology, during which time they have learned more about research methods, and have typically dedicated significant time to conducting their own research. RPsychs have also undergone extensive training in psychometrics, and are qualified to conduct assessments and provide formal diagnoses. Both RCCs and RPsychs are equally qualified to provide counselling and psychotherapy services.
Psychiatrists are medical doctors (MDs) with a specialization in psychiatry; they are licensed to prescribe medication as well as perform assessments. Psychiatrists work in a variety of settings: acute inpatient and outpatient care at hospitals or clinics, as well as residential treatment centres and fee-for-service practices. -
All of our counsellors follow the BCACC rule of confidentiality and your matters are 100% confidential.
However and by law, there are just a few exceptions to this strict confidentiality:
• When there is an imminent risk of you harming yourself or others
• When there is suspicion or disclosure of abuse/neglect of a child
• When client records are subpoenaed by court orderAll reasonable efforts will be made to discuss these circumstances with you prior to the involvement of other professionals.
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Fees are based on the type and length of the session. Our fees and rates for each service are located on each counselling section’s pages. Payment is processed at the end of each session in the form of debit/credit, or cash.
Our rates go by the BCACC fee schedule guidelines.
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We require a 24-hour notice for cancellation/rescheduling of appointments, otherwise, the full session fee will be charged. This applies to missed sessions also. Please note that this policy is based on fairness to you, your therapist, and other clients needing appointments. We appreciate your understanding.
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Yes! We provide direct billing services. By handling the insurance process on your behalf, we ensure that accessing mental health support is as stress-free and simple as possible.
We also provide direct billing services for ICBC and CVAP clients. Please connect with your counsellor for more information.
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It really depends on many factors. Some clients are able to get results within 5-6 sessions, but most clients attend 10 sessions or more before they see significant changes. Often people will come for sessions more regularly at the beginning, then when they find better coping and some relief from their difficulties they may come in once in a while for some extra support.
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At CMCC, we understand that finding the right therapist isn’t always easy. Therefore we invite you to start your counselling process with a complimentary free 15-minute consultation.
During your consultation, you will learn more about the counselling process and have an opportunity to ask any questions that you may have before starting. It is obligation free, and if for any reason it’s not a good fit, we will do our best to connect you with another therapist.
If you would prefer to start with an actual counselling session, please head over to our online booking system to book your first appointment. -
Yes. We offer in-person counselling in Coquitlam and welcome clients from Port Coquitlam, Port Moody and surrounding Metro Vancouver communities. Visit our Locations page for office details.
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Yes. We provide virtual counselling throughout British Columbia. You will need a reliable internet connection and a private space where you feel comfortable speaking openly. Your counsellor will discuss whether online sessions are suitable for your needs.
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Your first session is an opportunity to share what brings you to counselling, ask questions and begin identifying your goals. Your counsellor will explain confidentiality and its limits, discuss the counselling process and explore how you might work together. You do not need to share everything at once.
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Consider the counsellor’s experience, approach and familiarity with the concerns you want to explore. Feeling respected, understood and comfortable is also important. Our complimentary 15-minute consultation gives you an opportunity to ask questions and explore whether the fit feels right.
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You can contact our practice directly without a doctor’s referral. If you plan to use insurance benefits or a funded program, check whether it has any referral or authorization requirements before your appointment.
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No. You may have a specific concern or simply feel overwhelmed, disconnected or unsure of what you need. Your counsellor can help you explore your experience and identify a starting point at a pace that feels comfortable.
